The Pool Lead will be responsible for supervising and monitoring the daily operations of the Pool & Fitness Center areas to insure that established quality and service standards are met. Perform any special projects deemed necessary by the Pool & Fitness Management Team.

Duties:

• Assist in developing and implementing new department procedures.
• Ensure that all department and company safety procedures are always followed.
• Delegate responsibility and empower employees to make decisions.
• Ensure that all Fitness Center and Pool area employees are knowledgeable in all aspects of the Pool & Fitness Center area.
• Ability to be alert in a high-risk environment, with a high level of attention to detail.
• Ability to be tactful; maintain confidence and foster an ethical work environment; prevent inappropriate behavior by co-workers; give proper credit to others; handle all situations honestly.
• Provide accurate information to guests and provide excellent guest service!
• Able to clearly present information through spoken or written word; read and interpret complex information; talk with Guests, clients, and communicate with Engineering regarding maintenance issues.
• Ensure that all equipment is in proper working condition and that all preventative maintenance is completed on a constant basis.
• Maintain a clean Pool & Fitness Center area.
• Supports the company culture expectation on delivering 4 diamond service.
• Adherence to all departmental and company policies, including but not limited to the attendance and appearance policy and the code of conduct.

Qualifications:

• Must be able to positively motivate staff for Service Excellence.
• Minimum lifting of 50 lbs. and constant pushing, pulling, bending, stooping,
• upward reaching
• Ability to verbally communicate in English effectively with guests and fellow team members.
• Ability to work independently.
• Must present a well-groomed appearance.
• Ability to swim
• Current CPR and Lifeguard Certifications preferred.