Front Desk Agent
Join our family at Peppermill and work with the most amazing individuals Northern Nevada has to offer.
The Front Desk Agent is responsible for checking in and out all hotel guests while maintaining outstanding guest service and maximizing hotel revenue. Also, to provide a seamless service experience for hotel guests by closely networking with other departments to meet and exceed guest needs.
Duties:
- Provide Peppermill service philosophy.
- Check hotel guests in and out.
- Be able to handle difficult situations and uphold the Peppermill standards.
- Maintain a bank and perform cashiering duties.
- Work well with supporting departments (reservations, bell desk, housekeeping, Information Desk, Concierge).
- Maximize revenue with suite upgrades and rate integrity.
- Supports the company culture expectation on delivering 4 diamond service.
Qualifications:
- High school diploma or equivalent.
- Customer service experience.
- Department
- Hotel Front Desk
- Locations
- Peppermill Resort Hotel
- Hourly salary
- $18
- Employment Type
- Full Time
About Peppermill & Western Village
We've been family-owned and operated since 1971, and our commitment to excellence is evident in every aspect of our business. The individual skills, loyalty, and enthusiasm that our diverse team members bring to work every day is what makes our company successful. Peppermill strives to create an environment that fosters long-term relationships and offers opportunities for learning and growth.
Front Desk Agent
Join our family at Peppermill and work with the most amazing individuals Northern Nevada has to offer.
Loading application form